Independent opticians rated "Excellent" in Which? Investigation

Independent consumer body Which? sent undercover researchers into branches of independent opticians as well as chains such as Boots Opticians, Optical Express and Specsavers for an eye test, and asked a panel of experts to assess recordings of the appointments.

Their assessements covered prescriptions, eye tests, thoroughness of examinations and explanations given. Overall, they found almost half of opticians investigated were not up to scratch. A total of 13 out of the 30 optician consultations were rated as poor or very poor by their expert panel.

Independents and small regional chains were the only Opticians found to be rated "Satisfactory, Good and Excellent" - an acheivement none of the larger chains were able to claim in Which?'s testing. See their full break-down on the link below.

We believe this shows the extra care and attention paid by independent opticions is worth bearing in mind when choosing where you should take you and your family for your eyewear and eyetesting needs.

Don't forget we're located in Cross Square, Wakefield - and you can contact us on 01924 373697.

Source:
https://www.which.co.uk/news/2017/10/two-out-of-five-eye-tests-not-up-to-scratch-according-to-which-probe/